Begin with what is happening
Talk through what has changed, what is not working and what you need to achieve.
About On-Site Computer Solutions
Established local computer support for Taranaki.
On-Site Computer Solutions is an independent local operation providing computer repairs and IT support for homes and small businesses in New Plymouth and across Taranaki.
Personal, practical support
A local business, not a national call centre.
When technology stops cooperating, it helps to deal with someone who can understand the wider setup and come to where it is being used.
We focus on practical problem-solving and clear explanations for people who may not be interested in technical terminology. You can describe the issue in everyday language and work from there.
Mark is your main point of contact. When a job needs extra hands or specialist input, he can draw on trusted colleagues and contractors.
A straightforward approach
Technology support should make things clearer.
Consider the whole setup
A computer problem may involve the connection, account, printer or another device around it.
Keep the next step clear
Discuss the practical options without burying the answer in technical language.
Computer help that comes to you.
We provide on-site assistance across New Plymouth and the wider Taranaki region, with remote support where it is appropriate. Get in touch to discuss your location and the problem.
Need a hand with your technology?