Computers and hardwareRepairs, upgrades and servicing
Help with faults, poor performance, practical upgrades and hardware decisions when a computer is not meeting your needs.
Computer help that comes to you
Computer repairs and IT support across New Plymouth and Taranaki
Practical on-site computer servicing and support for troublesome computers, Wi-Fi, email, printers and everyday technology at your home or small business.
Genuinely localAn independent Taranaki business
We come to youHelp where your technology is normally used
Clear explanationsUseful advice without unnecessary jargon
Computer support and servicing
Practical help for the technology you rely on.
From computer repairs and upgrades to connection problems, we help work through the issue and explain the next step clearly.
Computers and hardware
ConnectionsWi-Fi, internet and networks
Practical troubleshooting for weak coverage, lost connections and home or small-business networking.
Everyday devicesEmail, printers and new equipment
Get accounts, printers, scanners, computers and other devices connected and ready to use.
Who we help
Local IT support for home and work.
Home computer support
Help with the setup you use every day.
Computers, accounts, Wi-Fi, printers, backups and other devices can often be considered together during an on-site visit.
Explore home supportSmall-business IT support
Keep everyday technology workable.
Get practical assistance with computers, connectivity, shared devices, accounts and sensible technology decisions for a small business.
Explore business supportTaranaki service area
Based in New Plymouth, helping customers across wider Taranaki.
On-site help can be arranged for homes and small businesses across the region. Remote assistance may suit some software, account and setup problems.
This map is a general service-area guide, not a guarantee of availability at every location. Get in touch to discuss where you are and what help you need.
Ask about your location
Customer feedback
What customers have said.
“Awesome work. Mark got us up and running again.”
“Mark sorted a connection issue that no one else had been able to figure out.”
“Mark found a problem with our laptop that we weren’t aware of. He was very thorough, kept our data safe, and now the laptop is running really fast.”
“After OneDrive and some updates caused problems, some of our files would no longer open. On-Site resolved the issues and got everything working the way we were used to again.”
What happens next
Getting help is straightforward.
Send an enquiry or call
Use the short form or phone (06) 927 3004.
Share a few useful details
Let us know what is happening, where you are and what you need to do.
Arrange suitable assistance
We can discuss whether on-site or remote help is appropriate.
Need computer help?
Call or book a job.
Start with a short description of the problem.